- Do I need an account to buy from the GEAA shop?
Guest checkouts are available, so you don’t need to create an account to purchase from the shop.
- How do I make an account for this site?
To create an account with us, click My Account on the sidebar and enter your email address and chosen password then click Register. There is no cost to creating an account.
- How do I sign in to this site?
To sign in to your customer account, click My Account on the sidebar and enter your username/e-mail address and password.
- How do I sign out of this site?
To sign out of your customer account, click My Account on the sidebar and you will return to the My Account Login/Register screen.
- What if I forgot my password?
If you have forgotten your password, click My Account on the sidebar to access the Login screen. At the bottom left of the Login form, click on the Lost your password? link. On the password retrieval page, you may enter your e-mail address, and then click Reset Password. We will send your password to the e-mail address we have on file for your account.
- How do I add an item to my shopping cart?
To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.
- How do I remove an item from my shopping cart?
To remove a single item from your shopping cart, click the blue x icon before the item you wish to remove.
- Who can I contact if I have questions?
Please click Contact Us on the sidebar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.
- Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
- Can I update my account contact information?
To update your contact information you must first Login. Click My Account on the menu bar to access your account information. Make your changes and don’t forget to Save.
- Can I change my e-mail address and password?
To update your e-mail address and password you must first Login. Click My Account on the menu bar to access your account information and then click edit your password and account details. You may update your e-mail address, first and last name, and change your password, then click Save changes.
- Can I view my previous orders placed on this site?
Yes, you can view your recent orders from your account dashboard. To view your order history you must first Login.
- Can I provide special instructions with my order?
You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Order Notes text box. We will receive these instructions along with the order. Click Place Order to continue with the checkout process.